Pilothouse Advisors partners with clients to deliver impactful, measurable and sustainable process solutions.
Processes play a critical role in helping companies achieve their business strategy by aligning resources, technology and supporting structures towards the achievement of desired business outcomes and/or driving a competitive advantage.
Business Process Management
Business Process Management (BPM) is a disciplined management approach and methodology that provides end-to-end process understanding, visibility and control while ensuring effective communication across an organization. Some organizations discuss BPM as process OR technology, but Pilothouse Advisors views BPM as the convergence of process, people AND technology. Our customers can leverage the key differentiators of our BPM practice in order to achieve maximum business benefits in a short amount of time.
- Focus on delivering a combined business and IT solution
- Leverage our proven “modified agile” implementation methodology
- Provide insight and abilities across multiple technologies
- Blend of local and national resources
Why BPM?
BPM addresses key strategic issues by allowing businesses to grow in a cost-competitive manner with desired flexibility and speed. The four main areas where BPM can have a significant impact on a business include:”Why Business Process Management (BPM)?”
Why Pilothouse Advisors?
Pilothouse Advisors is not simply a technology provider. We offer a wide array of BPM services that leverage our multiple years of experience across business strategy, process improvement, technology capabilities and program/project management.
Business Process Management Solutions
Business Process Management Solutions (BPMS) bring technology into the BPM equation by providing a platform to model, manage, optimize and rapidly adjust business processes. These technology solutions are toolkits for solving multiple process-related issues through automation, collaboration and visibility, serving two primary purposes:
- Process-Based/Process Improvement Solutions – Build agile “workflow” solutions, leveraging process modeling, process repositories, workflow/ automation and process analysis to transform specific end-to-end business processes
- Technology Solutions – Provide a workflow engine underneath a custom developed application that offers more robust functionality
BPMS can be viewed as bringing a “process layer” to an organization in order to eliminate the silos of people, data and applications that business processes generally operate within. In other words, BPM fills the white space between these silos. Learn more about the functionality provided by a BPMS.
There are numerous BPMSs available in the marketplace. Learn more about Pilothouse Advisors perspective on BPMS vendors as well as some of the key partnerships that Pilothouse Advisors maintains with BPMS vendors and providers.
Pilothouse Advisors has the skills and methods to examine and improve your end-to-end processes and
company performance. We bring technology and processes together to produce sustainable value using
Best Practices such as model and measure to optimize and automate. This helps us to leverage and
rationalize your existing investments. Our key to consistent results is maintaining a high level of process
control. Excellent process control enables us to generate higher levels of efficiency and real time quality
standards.
Process engineering consists of a BPM life cycle with activities areas:
- Process Optimization and Re-engineering
- Predictive business process monitoring
- Process Design and optimized automation execution
- Quality Assurance and management
- BPM tech enabled concepts and training
- Advanced workflow orchestration
- Business process digital transformation
Some Benefits of using our BPM Practice Group are:
- Improved business agility
- Reduced Costs
- Increase in Revenues
- Higher efficiency and productivity
- Better visibility
- Compliance safety and security
- Enhanced customer focus
- Process consistency
- Standardized execution
Pilothouse Advisors brings companies to the forefront of predicative business process monitoring
through utilizing Machine Learning forecasting analytics. Allows enabling correlating past performance
to future efficiency models and creating process planning and future state evolution execution plans.
By adapting business process automation we help companies achieve digital transformation goals,
increasing service quality and improving operational productivity, scalability and contain operational
costs. From stand alone tasks to automating end to end workflows Pilothouse Advisors spans multiple
integration points across the enterprise IT landscape and lines of business to create a seamless
integration to achieve business process flow dynamics gaining a competitive edge over their
competition.
Here at Pilothouse Advisors, we believe that there are three outcomes crucial to performance based
customer driven companies.
- Provide clarity on strategic direction
- Aline the firm’s resources
- Increase discipline in operations
Therefore, we help our customers set a well-defined set of processes, and assist in communicating
them across the business so they are clearly understood, and automate and monitor to insure they
are consistently executed. This solid business process enables effective coordinated change which in
turn increases organizational agility.
Business Process optimization and re-engineering assists in continuous improvement. Monitoring
data identifies opportunities to improve process tuning.
There are five factors to improving process performance those are:
- Cost
- Speed
- Quality
- Consistency
- Effectiveness
Our dedicated BPM practice delivers BPM concepts and training, advanced workflow, orchestration
capabilities using state of the art artificial tech enabled business processes.
Our approach uses the Business Process Management lifecycle activities areas for Identifying processes
such as actors, and linkages / connections to drive workflow demand. Design and modeling is a key to
evolving business process design from as-is through to-be process review of process flow, business rules,
triggering events, and decision points, with creation and use of data interfaces and handoffs. Process
mapping is the start of our engagement process to formalized modeling notation (BPMN) following
consistent design analysis and simulation to drive automated execution.
Our Monitoring Forms and Approach follow three key areas.
The first is Transactional Modeling. Individual transactions like work progress through a business process
routine, through a process workflow spending time at state forming a efficiency of that process. Our
Advisors examine in detail each transaction and formulate an efficiency scorecard which we use to
determine current state and future state scenarios.
The next area is applying Variable Tracking Control Charts as used in typical manufacturing processes
evaluating consistency and process outputs.
The third area is Process Mining. This is a log analysis view of performance of automated processes and
activities to identify anomalies in a given time duration.
The consultants at Pilothouse Advisors will share our approach when engaging any conversation about
our expertise, and we welcome you to discover the seasoned and experienced group in the Business
Process Management practice.